Privacy Policy

Last Updated: 15 August 2026

At Gavyamrit Organics, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what personal information we may collect when you use our website, place an order, contact us, or otherwise interact with Gavyamrit Organics, how we use that information, and the circumstances in which it may be shared.

1. Information We May Collect

Depending on how you use our website and services, we may collect the following information:

Information You Provide

Contact and Account Information

• Name

• Mobile number

• Email address

• Account information, where an account is created

Order and Delivery Information

• Billing and shipping address

• City, state and PIN code

• Contact number

• Order details and purchase history

Payment Information

Payments may be processed through third-party payment gateways.

We do not intend to store your complete card, UPI or banking credentials on our own systems. Payment information is handled by the relevant payment service provider according to its own security and privacy practices.

Customer Communications

We may collect information you provide when you contact us through email, WhatsApp, website forms, social media or other customer-support channels.

This may include your messages, order number, photographs, videos or other information you voluntarily provide to help us resolve an enquiry or complaint.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website, hosting provider, security services or other technologies used on the website.

This may include:

• IP address

• Browser type

• Device and operating-system information

• Pages visited

• Approximate usage information

• Date and time of visits

• Cookies and similar technologies

The information collected depends on the technologies and services actually enabled on our website.

3. How We Use Your Information

We may use personal information for purposes including:

• Processing and fulfilling orders

• Delivering products

• Sending order confirmations and delivery updates

• Responding to customer enquiries

• Providing customer support

• Processing returns, refunds and complaints

• Maintaining website and account functionality, where applicable

• Improving our website, products and services

• Detecting and preventing fraud, misuse and security issues

• Sending promotional communications where permitted and where you have provided the required consent

• Complying with applicable legal and regulatory requirements

We will use personal information only for appropriate and lawful purposes.

4. Marketing Communications

If you receive promotional emails, messages or other marketing communications from us, you may request to stop receiving them.

You can contact us at:

Email: contact@gavyamrit.com

Transactional communications relating to orders, payments, delivery, returns or customer support may still be sent where necessary to provide the requested service.

5. Sharing of Personal Information

We do not sell or rent your personal information.

We may share information with service providers where reasonably necessary to operate our business, including:

Delivery Partners

Information such as your name, delivery address and contact number may be shared to deliver your order.

Payment Service Providers

Payment-related information may be processed by the payment gateway or financial service provider used for your transaction.

Technology and Service Providers

Where applicable, information may be shared with service providers that help us operate our website, hosting, security, customer-support or other business systems.

Legal or Regulatory Authorities

We may disclose information where required by applicable law, regulation, legal process, court order or a lawful government request.

6. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember certain preferences

• Support shopping-cart or session functionality

• Understand website usage

• Improve website performance and user experience

The cookies and technologies actually used may vary depending on the website services and tools enabled from time to time.

7. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Where third-party services such as payment gateways or delivery providers process your information, their own security and privacy practices may also apply.

8. Your Privacy Rights

Subject to applicable law and the relevant commencement of legal provisions, you may have rights relating to your personal information, including rights to:

• Request access to personal information held about you

• Request correction of inaccurate information

• Request deletion of personal information where applicable

• Withdraw consent where processing is based on consent

• Opt out of promotional communications

• Raise a privacy-related complaint or grievance

To make a privacy request, please contact us using the details below.

9. How to Contact Us

For privacy-related questions, requests or complaints:

Gavyamrit Organics

Email: contact@gavyamrit.com

WhatsApp / Phone: +91 73749 20519

Registered Office:
Shop No. 60, Anupgarh Road
Opp. New Dhan Mandi
Raisinghnagar – 335051
District Sri Ganganagar, Rajasthan
India

10. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, data practices or applicable legal requirements change.

When we make significant changes, we will update the Last Updated date on this page.

We encourage you to review this page periodically for the latest information about our privacy practices.